Cookies on The Couple Connection: The couple connection uses cookies to ensure that we give you the best experience on our website. If you continue to use the couple connection, we will assume that you are happy to receive all cookies from this site.

Privacy Policy


At OnePlusOne we take data protection and your right to privacy very seriously.  As the UK’s leading relationship research organisation we have 40 years experience of handling confidential personal information. We particularly understand the importance of anonymity for individuals when addressing personal issues.

Our main aims in providing website are to make resources and information readily available to couples; providing opportunities for social networking type interactions; and the provision of a space for couples and individuals to work on issues in their relationships. Any information we request as you use this site will be used to meet these aims.

We have set out the policy below so you can make sure you understand why we may ask you to enter particular information on the site during registration and explain how this information may be used.  

How can I be sure my information remains anonymous?

Although access to the general articles, video clip films, relationship insights and a number of other features are available to everyone, to gain most benefit from the services available on the site you are invited to register to become a member. During the registration process you will be required to provide some personal, non-identifiable, information about yourself in order for the site to present you with information relevant to your circumstances and to create your own personal profile area. This information is detailed in the ‘What happens when I register?’ section

The site has specifically been designed to ensure that members remain anonymous at all times as we recognise that some information registered users enter may be of a particularly private and sensitive nature.

When registering, you are not required to provide specific personal details relating to you such as surname, address or postcode, telephone number, date of birth etc.

What will you use my data for?

We may use information registered users supply to compile anonymous statistics and research, for example we will be able to calculate what percentage of individuals using the site are male or female, and the average number of children each has and so on. This will enable us to better provide registered users with personalised services on and help us further our research into couple relationships. We will not share any identifiable information to third parties without a registered user’s explicit permission.

By entering information in the fields requested will be able to provide registered users with resources and information that is relevant to their individual circumstance.

Whenever registered users provide any such data, we will treat that information in accordance with this policy. When using your personal information, OnePlusOne will act in accordance with the Data Protection Act 1998 (and the additional regulations concerning the best practice in regard to maintaining data security)

What information do I need to provide when I register?

To register you will need to provide:

  • A valid email
  • A username
  • A password
  • You will need to specify whether you are male or female
  • You will need to select your age from a drop down list
  • Specify you relationship status from a drop down list,
  • Indicate your income range (this question is asked to help us gage whether we are reaching audiences of all social-economic statuses)
  • And indicate whether or not you are a parent.

After submitting the registration form you will be sent a confirmation email to the email address you registered with. 

Within your personal profile area there are some further questions you may wish to answers during any subsequent visits you make t It is the answers to these questions that will enable to personalise your experience whilst on the site.

NOTE: It is important that you do not share the information you supply with anyone and do not choose a username and password that can be easily guessed by someone who knows you well – not even your partner.

Your username will display against any post or comment you make on the relationship forum, any questions you submit using the quick questions feature, any questions you choose or create using the 'Getting to Know You' quiz feature, or the Live Chat feature. On the relationship forum you can opt to have your posts and comments shown as anonymous by ticking the ‘make this post or comment anonymous’ box. As a registered user you can also choose to remain anonymous anywhere throughout the site where you generate content by ticking the ‘always make me anonymous’ box within the privacy settings within your personal profile area.

Will you ask me for any other information?

We may request further information from members at a later date for example to assist us in our research. We will always email registered users before hand explaining our reasons in detail. Whether registered users choose to provide such information or not is optional. Any information provided will be subject to the terms of this policy and used only for the purposes specified in detail in the relevant email.

Occasionally we may also invite individuals and couples to take part in our research into couple relationships. Once again, participation is voluntary and we will always ensure the integrity of registered users privacy and desire for anonymity.

Will you share any of my data on the site with anyone else?

We will never pass any personal identifiable information to any other organisation or third party, unless we have obtained your explicit permission to do so, or are legally required to do so under the strict exemptions laid down in the Data Protection Act 1998.

As a research based organisation, OnePlusOne may use the information to compile aggregate statistics, for example the number of registered users, number of individuals/couples addressing specific issues etc., to assist us in research or campaigning. In all cases, all information supplied will be completely anonymous. 

Who do I contact if I have a concern about my data?

If you have any concerns about your data, please contact the data controller by emailing

OnePlusOne is registered in accordance with the Data Protection Act 1998 (Registration Z1224116) as amended from time to time.

This policy forms part of our overall Terms and Conditions and we reserve the right to amend it as we deem necessary.